It seems that where ever you turn there are those with the power to respond and make a difference who choose instead to ignore, frustrate and deny us.

Seth Godin asks the question (and I’m paraphrasing here), whether you are a “political party, relgious order, non-profit, for profit, teacher, school board, insurance company” or other, what is your respose to feedback?

Do you value it, determine a better course of action based on your analysis of it and then follow through with the appropriate changes? Do you Hear, Listen and then Act? Or Ignore, Frutrate and Deny?

Comment. Don’t deny me.